When your practice opens and every line lights up at once, Forsep's AI voice and email agents answer every single caller instantly — no hold queue, no voicemail, no patients hanging up to call the practice down the road.
The morning surge is brutal. Cancellations, same-day requests and new enquiries all land in the first hour — far more than one front desk can answer. Lines jam, callers wait on hold, and new patients quietly hang up and ring the practice down the road.
A huge share of the day's calls land the moment you open — more than any single receptionist can pick up.
When every line's engaged, a third of callers hit voicemail or hang up — and most never call back.
Each unanswered call can be a new patient worth hundreds upfront and thousands over their lifetime.
Forsep installs and manages an AI voice agent and email agent built specifically for the way private practices work. They answer everyone at once, so the 8am surge never overwhelms your team — and you stay in control while we handle the technology.
A natural-sounding receptionist on its own dedicated practice line — pick up every call at once, even when twenty come in together, and book appointments straight into your system.
Takes the repetitive admin off your front desk — reading incoming enquiries, drafting clear replies, and capturing patient details so your team isn't buried in the inbox.
No technical work on your side. We set everything up, train it on your practice, and manage it for you.
A short onboarding call to capture your services, fees, hours, booking rules and tone of voice.
We configure your voice and email agents, set up your dedicated practice line, and connect them to your booking system.
Your agents start working from day one. We monitor, refine and report — you just see the bookings roll in.
One setup fee to get everything built and connected, then a flat monthly retainer to run and manage it for you.
Taken on selectively. We only accept custom work where the scope is clear and we're confident we can deliver real results — so we'll talk it through first.
Enquire about a projectThe retainer typically pays for itself with a single recovered new patient each month.
Book a 15-minute demo and we'll show you your AI front desk picking up a wave of calls and enquiries at once — built around your practice.